Comprehensive wealth management firm with offices in Boston, MA, Westwood, NJ, Wayne, PA, Charlotte, NC, Atlanta, GA, and Inverness, FL seeks a Client Service Associate to join its team.  Modera Wealth Management, LLC is an independent, fee-only firm that provides clients with financial planning and investment management.  Modera has been awarded among the Barron’s Top 100 Registered Investment Advisor Firms, listed among the 2019, 2018, 2017, 2016, and 2015 Financial Times 300 Top Registered Investment Advisors, awarded among the inaugural InvestmentNews’ 75 Best Places to Work for Financial Advisers in 2020, 2019 and 2018, and named one of Pensions & Investments Best Places to Work in Money Management for the sixth year (2020,2019,2018,2017,2012). The work culture of the firm promotes collaboration, professional growth, and a commitment to providing exceptional client service. This is a full-time position located in Charlotte, NC.

The ideal candidate will:

  • Be extremely organized with excellent attention to detail.
  • Be able to prioritize and manage multiple tasks concurrently.
  • Thrive in an environment focused on creative problem solving.
  • Be an engaging and charismatic communicator.
  • Have a passion for excellent service.
  • Be a self-starter.

Job responsibilities include but are not limited to:

  • Provide comprehensive client service for the firm’s clients and support for Lead Advisors. This includes opening and transferring accounts, processing check requests, money transfers, drafting letters of instruction, liaise with custodians, accountants and other professionals, etc.
  • Responsible for the accuracy and timeliness of work, including completing and tracking completion of client related tasks and properly updating system software with client and other related information.
  • Initiating workflow processes and ensuring that checklists are generated and completed for meetings. This includes start-ups, annual reviews, initial meetings, termination, etc.
  • Generate Investment Policy Statements and asset allocation reports.
  • Prepare for client meetings. This includes putting together binders with agreements, agendas, reports and any other documents the Lead Advisor may need for their meeting.
  • Communicate with clients, verbally and in writing.
  • May attend client meetings in a technical, supporting or learning role.
  • Update and maintain Service Team training guides as necessary.
  • Organize, scan and maintain all client paperwork.
  • Assist in greeting clients and visitors, screening and transferring calls, and scheduling meetings.
  • Assist CCO with all compliance-related testing.
  • Multi-task, organize and complete all other projects as assigned by management.

Qualifications for this position:

  • Minimum Associate’s Degree.
  • Minimum of 3+ years of experience in a registered investment advisory firm or financial services field.
  • Must be organized, meticulous, detail-oriented and able to multitask.
  • Proficiency with Word, Excel, and Outlook.
  • Excellent written and verbal communication skills.
  • Team player, able to work well with all levels of the firm, as well as with clients.
  • Adaptability and flexibility are required; ability to work under pressure and beyond standard hours during busy periods to meet tight deadlines.
  • Personable, warm, engaging; Client first attitude.

What we offer:

  • Competitive salary commensurate with experience.
  • Performance-based bonus.
  • Safe Harbor 401(k) plan with discretionary profit sharing.
  • Medical, Dental, Vision, Flex-Spending Account, Long-Term and Short-Term Disability and Life insurance.
  • Paid vacation.
  • Opportunities for professional growth and continuing education.

No phone calls.  Please direct your cover letter and resume to:  Careers@ModeraWealth.com.  All inquiries will be held in the strictest confidence.  For more information about the firm, please visit www.ModeraWealth.com.

Modera Wealth Management., LLC is an SEC registered investment adviser with places of business in Massachusetts, New Jersey, Pennsylvania, North Carolina, Georgia, and Florida. SEC registration does not imply any level of skill or training. Modera may only transact business in those states in which it is registered or qualifies for an exemption or exclusion from registration requirements.

For additional information about Modera, including its registration status, fees and services and/or a copy of our Form ADV Disclosure Brochure, please contact us or refer to the Investment Adviser Public Disclosure web site (www.adviserinfo.sec.gov). A full description of the firm’s business operations and service offerings is contained in our Disclosure Brochure which appears as Part 2A of Form ADV. Please read the Disclosure Brochure carefully before you invest or send money.

Award methodologies:

P&I: Pensions & Investments partnered with Best Companies Group, an independent research firm specializing in identifying great places to work, to conduct a two-part survey of employers and their employees. The firm evaluated the policies, practices, philosophy, systems and demographics of each nominated company, which accounted for 25% of the total evaluation. The second part of the survey measured the employee experience and was worth 75% of the evaluation. The combined scores determined the companies receiving the award.

Investment News: Best Companies Group uses a two-part process to gather detailed data about each participating company and shares this independent data with InvestmentNews to report the ranking. The first part is an Employer Questionnaire filled out by each firm detailing company policies, practices, benefits and demographics. The other component is an employee engagement and satisfaction survey with an in-depth set of 78 statements requiring employees to respond on a one- to five-point Likert scale of agreement, as well as two open-ended questions and seven demographic questions. To participate in the program, firms needed to be an RIA or affiliated with an independent broker-dealer, in business for a minimum of one year, and have at least 15 full-time employees.

FT 300: To ensure a list of established companies with substantial expertise, we examine the database of RIAs registered with the US Securities and Exchange Commission and select those that reported $300m or more in assets under management (AUM).

The Financial Times’ methodology is quantifiable and objective. The RIAs have no subjective input.

The FT invites qualifying RIA companies — more than 2,000 — to complete a lengthy application that gives us more information about them. We add this to our own research into their practices, including data from regulatory filings. Some 760 RIA companies applied and 300 made the final list.

The formula the FT uses to grade advisers is based on six broad factors and calculates a numeric score for each company. Areas of consideration include adviser AUM, asset growth, the company’s age, industry certifications of key employees, SEC compliance record and online accessibility. The reasons for these criteria are as follows:

  • AUM signals experience managing money and client trust.
  • AUM growth rate can be a proxy for performance, as well as for asset retention and the ability to generate new business. We assessed companies on one- and two-year growth rates.
  • Companies’ years in existence indicates reliability and experience of managing assets through different market environments.
  • Compliance record provides evidence of past client disputes — a string of complaints can signal potential problems, for example.
  • Industry certifications ( CFA, CFP, etc.) sho w the compan y’s staff has industry knowledge and signals a professional commitment to investment skills.
  • Online accessibility demonstrates a desire to provide easy access and transparent contact information.
  • AUM comprised approximately 70 to 75 per cent of each adviser’s score, while asset growth accounted for 15 to 20 per cent. Additionally, the FT caps the number of companies from any one state, based roughly on the distribution of millionaires across the US.

Barron’s: Barron’s independently ranks its list of the top 100 RIA firms based on several criteria, which it has determined in their past annual rankings by assets, revenue, and quality of practice.[1] This year’s ranking formula also included new additional metrics such as technology spending, staff diversity, and succession planning.[2]

[1] https://www.barrons.com/report/top-financial-advisors/ria/2019

[2] https://www.barrons.com/report/top-financial-advisors/ria/2020